Communication for Nurses: Talking with PatientsJones & Bartlett Learning, 2005 - 143 頁 "Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style.... Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients."--BOOK JACKET. |
內容
The First Encounter | 3 |
The Nurse as a Person | 9 |
Patients as People Standards | 21 |
Cultural Diversity | 31 |
The NursePatient Relationship | 37 |
Establishing a Therapeutic Relationship | 39 |
Interviewing Skills A Clinical Art and Science | 51 |
Reading Nonverbal Cues and Body Language | 65 |
Patients with Pain | 95 |
Physical Impairments to Communication | 101 |
Different Age Groups | 107 |
Communicating with Other Health Care Providers | 113 |
Communicating with Peers | 115 |
Conflict Resolution and Negotiation Skills | 123 |
Conclusion | 129 |
A Conclusion and a Beginning | 131 |
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常見字詞
ability acknowledge active listening adolescent allows Alyssa American Nurses Association anger angry anxiety levels approach appropriate begin behavior beliefs Carl Rogers chemotherapy clinical comfortable Communicating with Patients confidentiality conflict convey coping coworkers decisions described develop discuss emotional empathy environment establish ethical example eye contact facial expressions focus goals grieving Health Belief Model health care providers help patients help the patient hospital human humor identify important interactions interpersonal interview issues medications munication myocardial infarction negotiation nonverbal communication Nurs nurse and patient nurse manager nurse needs nurse-patient relation nurse-patient relationship nurse's role nursing care plan nursing practice oncology pain medicine patient feel patient's experience patient's needs patient's response Peplau phase physical problem professional rela requires respect says share situation spiritual stressful student STUDY RESOLUTION surgery symptoms talk therapeutic relationship tion tionship trust understand unique values vision loss words