Fresh Perspectives: Professional Communication for Business

Front Cover
Pearson South Africa, 2007 - Business - 296 pages
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Why learn about communication?
1
Some basic communication theory
21
Planning for effective communication
39
Read right and write to be read
67
Listening and speaking
92
Communication beyond word
116
Tough communication
141
Communication for learning
164
Communicating for employment
187
Professional correspondence
205
presentation skills
230
Integrated organisational communication
246
Creating new business and winning clients
265
References
289
Index
291
Copyright

Common terms and phrases

Bibliographic information