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"tagged" in such a way as to provide for a determination of stamp value. This has not caused substantial problems for operations, although periodically some stamps are too hot or cold to be read or detected by our equipment,
thereby requiring this mail to be cancelled on other devices.
The Postal Service is aware that some mail is received, processed, and delivered with less than the required postage.
The Postal Service corrects this situation and other
related problems through its Revenue Protection Program. Under this program, all employees are made aware of their responsibility to intercept both short paid and uncanceled letters before the mail is being delivered. This responsibility covers all mail processing and handling up to and including the actual delivery of the mail piece. Since its inception, this program has resulted in significant revenues being recovered that otherwise would
have been lost.
I would like to point out that throughout the history of the Post Office Department and the Postal Service, the institution has never had cancellation equipment capable of determining the value of stamps. In my opinion, this is a very small problem which does not merit the
application of too much time or too many resources. The vast majority of the citizens of this country are
scrupulously honest in their dealings with the Postal
We are concerned about conflicting rulings by different
Inactive cases are filed by the Postal customer's name. If the names in the appeals that concern you can be furnished, we can compile the requested information.
Depending on the nature of the sender and of the
recipient, encyclopedias and other educational books may
some public perception of seeming inconsistency in the
This is in response to your October 1 letter posing several questions to be answered for the record of this year's oversight hearing.
If you require
Enclosed please find the requested responses. additional information, please call me or have your staff contact William T. Johnstone, Assistant Postmaster General, Government Relations Department, on 245-4181.
At the September Board of Governors meeting there was a discussion about changes being made in the INTELPOST service. What are these changes and why were they made?
Effective October 1, 1984, INTELPOST was changed from a store-and-forward system operating over leased lines to a dial-up system operating over the Public Switched Telephone Network. Cost reduction was the chief reason for this change. It allows the Postal Service to operate INTELPOST at a fraction of the cost of the initial system.
What is the current usage level of INTELPOST?
During Fiscal Year 1984, INTELPOST originated 11,013
What, in your opinion, are the reasons INTELPOST usage has failed to meet your original projection?
The decision to introduce INTELPOST service was made
without any Postal Service projection of usage and indeed in part to determine through market testing what the usage for such a new service might be.
estimation study done by COMSAT was not very
satisfactory. It was based on a very small sample of firms, and on a price which was lower than that now charged. It mistakenly assumed that businesses with large facsimile transmission requirements would use INTELPOST. In fact, these firms have their own facsimile capabilities and the real users of INTELPOST are smaller professional organizations. Finally, until the latter part of Fiscal Year 1984, marketing activities were experimental and limited. However, a carefully aimed and geographically limited marketing program targeted at small firms in five business
segments, featuring advertisements in the trade press, direct mailings, telemarketing, and sales calls, resulted in a tripling of the INTELPOST volume
originating from the targeted area.
How much money has the Postal Service invested in the development and operations of INTELPOST since it was first introduced in 1978?
INTELPOST is an experimental research and development program. The total amount of money invested in the development and operation of this experimental program