The Problem Buster's GuideThe Problem Buster's Guide is exactly what its title suggests. In non-technical language, and using examples from a wide range of businesses and from everyday life, it shows how problems can be not just solved but turned into opportunities for improvement. In showing how to tackle problems large and small, Mike Allison describes over 30 problem-solving techniques. He sums up his book as 'the "Swiss Army Knife" of problem solving books'. His refreshing approach will appeal to managers in all types of organization. |
From inside the book
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Contents
Figure 3 | 3 |
Figure 5 | 5 |
Defining problems | 8 |
Breaking down the problem | 21 |
Developing solutions | 48 |
1 | 57 |
26 | 68 |
Planning and managing the implementation | 72 |
10 | 79 |
Doing it my way or teamwork? | 87 |
Problem busting in practice | 104 |
A Typology of ProblemSolving Methods | 118 |
27 | 171 |
30 | 177 |
References | 179 |
Common terms and phrases
Advantages affinity diagram approach arrow diagram brain brainstorming cause and effect change agent chart Applications checklist complex concepts and methods Control chart creativity Criterion Decide Decision tree deployment chart Design of experiments Disadvantages Driving Forces Easy to learn effect diagram example Figure fishbone Five Whys flowchart Force field analysis Gather a group happen High visibility histogram House of Quality idea issue implementation important improvement industries manufacturing involved knowledge lateral thinking look managers mandala Matrix data analysis matrix diagram Measles chart measurements ment mindset Mistake-proofing Morphology chart Option output Pareto Analysis Pareto diagram PDPC Poka-Yoke Prioritization matrices prob Problem formulation problem solving Quality function deployment Reclassification chart Relations diagram relationship Restraining Forces run chart Scatter diagram shows simple Special requirements sticky notes Sub-cause sure symptom team members teamwork techniques There's things toast Tree diagram whiteboard βασ χωσ