The Problem Buster's Guide
The Problem Buster's Guide is exactly what its title suggests. In non-technical language, and using examples from a wide range of businesses and from everyday life, it shows how problems can be not just solved but turned into opportunities for improvement. In showing how to tackle problems large and small, Mike Allison describes over 30 problem-solving techniques. He sums up his book as 'the "Swiss Army Knife" of problem solving books'. His refreshing approach will appeal to managers in all types of organization.
What people are saying - Write a review
We haven't found any reviews in the usual places.
1 The Five Whys
1 Matrix data analysis
Breaking down the problem
1 The affinity diagram
1 Tally chart for spelling errors
8 Scatter diagram
23 Relations diagram causes of lost files
actions Advantages affinity diagram allow analysis Applications approach arrows better brain brainstorming called causes chart checklist complex control chart cost Criterion deal Decide decision develop difficult Disadvantages Driving Easy effect error example feed field Figure Five Forces Gather give hand happen High ideas implementation important improvement individuals industries involved issues It's keep knowledge lead look managers manufacturing matrix means measurements meeting ment method move operator opportunities Option Pareto person problem solving Quality reasons record relationship shown shows side simple situation skills solution Special requirements stage step sticky notes sure symptom teamwork technical techniques things thinking tree types understand usually whiteboard whole write wrong