goals and objectives. Provides for the development of adequate controls over the administration of these programs as carried out by the Central and field offices. Serves as member on the Size Appeals Board.

(a) Government Liaison Staff. Represents the Small Business Administration with the Department of Defense and civilian agencies within the Executive Branch on procurement and management assistance matters. Recommends and participates in the development and preparation of interagency agreements and related policies and regulations applicable to small business procurement programs. Participates with these agencies in the development, modification, or changes in policies, procedures and directives to assure overall consistency with SBA policies and procedures. Develops and coordinates with the Department of Defense, General Services Administration, and other Government agencies programs, policies, goals, regulations, and procedures to insure that a fair portion of the total Government contracts, including research and development and stockpile surpluses, is placed with small business concerns (such as the prime contracting and set-aside programs). Provides for and coordinates SBA participation at procurement conferences sponsored by other Federal agencies or on behalf of congressional or local sponsors. On receipt at headquarters level of specific complaints by small business, arranges and participates in hearings with policy officials of cognizant Federal agencies to present the position of the complainants and seek amendatory action. Evaluates overall small business procurement programs of Government agencies (departmental level) and makes recommendations designed to increase awards to small business concerns and facilitate their participation in related procurement. Advises other SBA offices with respect to positions to be taken by SBA in dealings with Government procurement agencies.

(b) Administrative Operations Staff. Provides administrative support to the Associate Administrator for Procurement and Management Assistance and the Deputy Associate Administrator in the planning, budgeting, and control of the procurement and management assistance programs for which they have responsibility. Provides statistical support for the Associate Administrator and procurement and management assistance office

heads in their reviews of program effectiveness and use in program planning, policy development, and program supervision. Coordinates and recommends procedures and other instructions for the administration of the procurement and management assistance activities. Cooperates with the Assistant Administrator for Management and his staff with respect to such activities. Develops requirements for program reporting, cost reduction, and manpower utilization. Analyzes deficiencies and inadequacies in program reports and proposes corrective actions. Advises the Associate Administrator on all administrative management,, personnel, and general services matters relating to the procurement and management assistance activities with respect to mobilization planning. In cooperation with the Office of Reports develops work measurement system for Central and field office staff. Analyzes workload and work measurement data submitted by Central Office and field procurement and management assistance personnel. Coordinates and prepares planning, programming, budgeting system statements, statistics and reports for submission by the Associate Administrator and Deputy Associate Administrator to the Administrator and Assistant Administrator (Comptroller). Coordinates the development of budget estimates for the procurement and management assistance programs and develops supporting data. Cooperates with the Budget Division, Office of Budget and Finance, in budget preparation, presentation, and control. Prepares material and reports for Congress.

(c) Size Standards Staff. Conducts industrial studies and develops size definitions for financial assistance, procurement and management assistance, and investment programs. Recommends and promulgates size standards including establishment of procedures in connection with the size standards program. Processes inquiries received from various companies, Members of Congress, and other outside sources requesting interpretations or other information on the Small Business Administration size standards or regulations in concert with the General Counsel's office. Conducts industrial hearings on size matters, which are attended by representatives of the program areas concerned and a representative from the General Counsel's office. Processes all inquiries received from the field offices on size matters.

(d) Technical Planning Staff. Formulates technical projects with respect to program matters to be carried out at the preplanning and preoperational stage, and conducts such special studies and comprehensive analyses concerning matters such as, but not limited to, Government, military, and civilian procurement, surplus sales and property disposal, program requirements, contract administration, appeals, and trade expansion, special communications, management assistance, management training, and technological utilization. Directs SBA's foreign trade activities. Develops, fosters, and stimulates interest and participation of small domestic concerns in foreign trade opportunities. Responsible for the implementation and coordination of the Foreign Assistance Program, both in Washington and in the field, and for establishing and maintaining liaison with a private sector of the economy in matters relating to the Foreign Trade Program. Serves as the focal contact point and represents the Associate Administrator or his Deputy as their representative with authority to speak on their behalf with other officials of SBA, officials of other Government agencies, and such congressional contacts as may be required through the Office of Congressional Relations. Serves as the alternate for the Associate Administrator or his Deputy on intra-agency or interagency groups, committees, etc. Reviews correspondence and documents of policy nature prepared for the signature of the Associate Administrator. Prepares correspondence and documents which are of major importance on behalf of the Associate Administrator.

(e) Office of Procurement Assistance. Formulates and recommends Agency policy governing the procurement assistance programs of the Small Business Administration. Plans, directs, coordinates, and evaluates the SBA programs governing contract services, industrial support services, subcontracting assistance, and research and technology assistance. Represents SBA at the Secretary or Administrator's staff level of the Department of Defense and civilian agencies within the Executive Branch, regarding matters involving procurement assistance activities pertaining to specific technical matters. Recommends and participates in the development and preparation of interagency agreements and related policies and regulations. Participates with these agencies in the development, modifica

tion, or changes in policies, procedures, and directives to try to assure overall consistency with SBA policies and procedures. Directs the development of short-range and long-range objectives and program goals. Evaluates the performance of the divisions for which responsible and assures that the goals and objectives established are met. Develops and coordinates, in conjunction with the Assistant Administrator for Planning, Research, and Analysis, procedures for making economic studies to be utilized in strengthening the SBA procurement assistance programs. Provides advice and guidance to the regional offices with respect to the procurement assistance programs of SBA.

(f) Office of Management Assistance. Formulates and recommends Agency policy and establishes standards and procedures governing the management assistance program of the Small Business Administration. Plans, directs, coordinates, and evaluates Agencywide the education, counseling, and management contracts programs. Within delegated authority administers section 406 contracts, grants, and agreements executed by the Associate Administrator for Procurement and Management Assistance under authority granted in section 406 of the Economic Opportunity Amendments of 1967. Maintains liaison and coordinates with other SBA organizational components and other Government agencies in relation to the management assistance program and program activities. Directs the development of shortrange and long-range objectives and program goals. Evaluates the performance of the personnel for which responsible and assures that the goals and objectives established are met. Provides advice and guidance to the regional offices with respect to the management assistance programs, including training of program personnel. Reviews operations within the regions to appraise performance.

(g) Office of Business Development. Formulates Agency policy and establishes standards and procedures governing the business development programs. Plans, directs, coordinates, and evaluates the Agency's program to identify, develop, and strengthen the small business potential of disadvantaged groups, including minorities, within the manufacturing, construction, and related service industries. Utilizes the authority granted under section 8(a) of the Small Business

Act as a primary tool in meeting this objective. Develops policy and establishes procedures for the implementation of section 8(a), which authorizes SBA to enter into contracts with the U.S. Government and any Department, Agency, or office thereof having procurement powers, obligating the administration to furnish articles, equipment, supplies, and materials to the Government. Executes prime contracts with Government procurement agencies and subcontracts with firms selected to perform the contracts on behalf of SBA. Provides for the development of adequate controls to assure that contracts are performed as scheduled. Develops, directs, and carries out an Agencywide promotional program to encourage the involvement of industrial concerns, professional and trade associations, local governments, and community groups in the business development program, and to enlist their direct participation in providing technical, management, financial, and procurement support to the individual entrepreneur. Directs and maintains effective liaison and coordination with other SBA organizational components and other Government agencies for the provision of such assistance under SBA and other agencies' programs, including the request for management and technical assistance funded under authority granted in section 406 of the Economic Opportunity Amendments of 1967. Directs the development of short-range and long-range objectives and program goals. Evaluates the performance of the personnel for which responsible and assures that the goals and objectives established are met. Provides advice and guidance to the field offices in carrying out the program at the local level, including training of program personnel. Reviews operations within the regions and makes visits to appraise performance. [Amdt. 15, 36 F.R. 3177, Feb. 19, 1971]

§ 101.2-5 Assistant Administrator for Management.

Plans, directs, coordinates, and implements all personnel, organization and management, and administrative services management programs of the Small Business Administration. Directs, coordinates, and administers the Agency's investigatory, security, emergency preparedness, and external audits and inspections activities. Formulates and recommends policies and directs the es

tablishment of standards and procedures to govern these programs and activities. Represents the Administrator in negotiations with the General Services Administration, Federal Bureau of Investigation, Civil Service Commission, and other agencies on matters relating to office programs and activities. Plans and directs the development of short-range and long-range goals and objectives. Evaluates and reports to the Administrator on the accomplishments in meeting such goals and objectives. Provides for the development of adequate controls over the administration of these programs as carried out by the Central and regional offices. Directs the conduct of Agency-wide cost reduction and management improvement programs, including systems, procedural and manpower utilization surveys and studies. Provides administrative support to the Office of the Administrator and to the Offices of the Assistant Administrator (Comptroller), and Assistant Administrator for Congressional and Public Affairs.

(a) Administrative Operations Staff. Serves as administrative support for all staff functions under the jurisdiction of the Administrator and the Assistant Administrator (Comptroller) and staff offices under the jurisdiction of the Assistant Administrator for Management. Provides direct service and assistance to staff functions and operating offices on all personnel matters including recruitment, training, reassignments, related records, and control of personnel authorizations and ceilings. Maintains funds control on travel and other administrative expenses allotted for operations of the Office of Administrator, Assistant Administrator for Management, and Assistant Administrator (Comptroller). Provides services in connection with travel for staffs of these offices. Coordinates and serves as focal point for administrative service activities including space requirements, office services, local purchases, and related functions. Prepares and coordinates administrative reports required by the Administrator, Assistant Administrator for Management, or Assistant Administrator (Comptroller), and Assistant Administrator for Congressional and Public Affairs for functional responsibilities assigned.

(b) Office of Personnel. Develops policies and establishes standards and procedures governing the personnel program throughout the Agency. Plans and conducts the Central Office personnel pro

gram including position classification, recruitment, selection, placement, promotion, separation, pay and wage administration, labor-management relations, performance evaluation and incentives, grievances and appeals, conduct and discipline, training and career development, personnel records management, employee services, and safety. Plans and conducts the Agency personnel management evaluation program. This includes planning and conducting inspections and evaluations of field office personnel management programs and operations. Provides technical guidance and assistance to Central and regional offices regarding the interpretation and application of regulations and procedures pertaining to the personnel program. Reviews, processes, and controls all field office personnel actions requiring Central Office approval and reviews all personnel actions requiring the Administrator's concurrence or approval. Maintains liaison with the Civil Service Commission in matters relating to the development, interpretation, and application of personnel regulations and procedures. Directs the development of short-range and longrange objectives and program goals. Evaluates the performance of the divisions for which responsible and assures that the goals and objectives established are met. Coordinates and administers the Central Office fund drives.

(c) Office of Organization and Management. Develops policy and establishes procedures or guidelines for the analysis and improvement of management, organization, systems, procedures, and methods within the Small Business Administration. Develops, plans, and conducts organizational and management or special project studies as requested by the Administrator or top management officials of SBA or other agencies. Proposes such studies which will improve the effectiveness of the Agency's activities or operations. Conducts followup studies or surveys of field office operations and procedures to insure the attainment of productivity standards. In addition, determines ways and means of simplifying operations, improving manpower utilization, and providing more effective work methods. Develops schedules, plans, and conducts manpower surveys and procedural analyses throughout the Agency. Plans, directs, coordinates, and administers the cost reduction and management improvement programs of the Agency, including the manpower im

provement program. Directs the preparation of reports for submission to the Office of Management and Budget and congressional committees. Develops and maintains an organizational plan which describes the structure and functions of the organizational units and the geographical location and responsibilities of the field offices. Develops, prepares, and manages the delegation of authority system for the Central and field offices. Develops, coordinates, and evaluates comprehensive directives and forms control systems for the Agency. Recommends policy and establishes guidelines for Agency communications. Coordinates public availability of SBA information and records under the "Freedom of Information" law.

(d) Office of Administrative Services. Develops policies and establishes standards and procedures governing administrative service operations throughout the Agency. Procures and controls equipment, supplies, and printing and conducts procurement negotiations for items and services required. Plans and provides for communications and related services. Plans and directs the SBA records management program including the maintenance of a central records system and service. Plans, coordinates, and administers Agency functions under the emergency preparedness program, including relocation activities relating to the establishment and evaluation of relocation sites and communications network. Develops, directs, and controls the vital material program to assure protection of the Agency's vital records. Directs the Agency's central mail, messenger, reproduction, distribution, and graphic arts services. Plans, directs, and provides technical guidance to all offices on the utilization and acquisition of space. Operates a Central Office reproduction plant. Serves as liaison with other Federal and non-Federal agencies on matters relating to the functions of the office. Directs and coordinates the Central Office reference library activities. Reviews, analyzes, and evaluates the performance of the office and the field offices and takes appropriate action to implement improved methods of operation as they relate to administrative services. Formulates short-range and long-range administrative goals. Conducts and negotiates all administrative contracting functions of the Agency. Negotiates with the General Services Administration on acquisition and utilization of space.

(e) Office of Security and Investigations. Develops policies and establishes standards and procedures governing the security and investigations programs of the Agency. Plans, directs, coordinates, and executes the Agencywide security and investigations activities. Conducts investigations of or relating to: Violation or alleged violation of any criminal provision of Federal or State law, including the fraud provisions of the Small Business Act, by any applicant for or recipient of SBA assistance; activities of loan applicant representatives; violations by SBA recipients of title VI of the Civil Rights Act of 1964; compliance with size standard requirements; and other investigations as requested by the Administrator or other Agency officials. Directs and executes the personnel and physical security programs. Investigates allegations and charges against employees on such matters as misconduct, conflict of interest, bribery, and acceptance of gratuities. Conducts character investigations on officials of proposed small business investment companies, candidates for national and state advisory councils, SCORE candidates, and candidates for national awards given by the Agency. Maintains liaison with the Federal Bureau of Investigation, Civil Service Commission, other Federal agencies, and local enforcement authorities on all matters involving the programs and related activities for which responsible. Conducts joint investigations with other Government investigative agencies. Coordinates with Office of General Counsel on all matters requiring legal review and interpretation of investigative facts and findings. Assists that office in cases involving prosecution by the Department of Justice. Serves as an expert witness in support of any legal proceeding brought against an SBA recipient. Administers the execution of oaths and affirmations; takes evidence; and as authorized, requires the production of any books, papers, and documents which are relevant to inquiries or investigations. Renders advice and counsel to Central and field office officials on all matters pertaining to the programs and activities of the office. Directs the development of short-range and long-range objectives and program goals. Evaluates performance of personnel for which responsible and assures that goals and objectives established are met.

(f) Office of External Audit and Inspections. Plans, directs, coordinates, and

executes the agencywide external audit and inspection programs relating to contracts, grants, and agreements made under section 406 of the Economic Opportunity Act Amendments of 1967; State and local development companies; small business investment companies licensed under the Small Business Investment Act; and loans made under the financial assistance programs of SBA, including the related activities of liquidation and disposal. Develops policies and establishes standards and procedures to govern the external audit and inspection programs and related activities for which responsible. Administers the execution of oaths and affirmations, subpenas witnesses, compels their attendance, takes evidence and requires the production of any books, papers, and documents which are relevant to the external audit and inspection of state and local development companies and small business investment companies. Develops and reports through the Assistant Administrator for Management to the Associate Administrators for Procurement and Management Assistance, Financial Assistance, and Investment and to the General Counsel, facts and evidence to support corrective actions to be taken, administrative proceedings, or recommendations for legal action. Advises and counsels Central and field office officials on all matters pertaining to the programs and activities of the office. Serves as adviser to the SBIC “Preliquidation Conference." Assists the Office of General Counsel in cases developed by external audit and inspections involving prosecution by the Department of Justice. Serves as an expert witness in support of any legal proceeding brought against an SBA recipient. Coordinates findings and evidence for the Department of Justice, Federal Bureau of Investigation, Internal Revenue Service, and congressional committees, when necessary. Maintains liaison with SEC, FDIC, IRS, Comptroller of the Currency, GAO, Home Loan Bank Board, and other agencies where external audit and inspection findings are of mutual interest or in matters affecting the operations of SBA.

[Amdt. 15, 36 F.R. 3178, Feb. 19, 1971]

§ 101.2-6 Assistant Administrator for Congressional and Public Affairs. Develops, coordinates, and directs the public information, congressional relations, and advisory councils programs of the Small Business Administration. For