Technological Aspects of Virtual Organizations: Enabling the Intelligent Enterprise

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Springer Science & Business Media, Jul 19, 2004 - Computers - 164 pages
This textbook was inspired by an undergraduate elective course given on virtual organizations and technology. The instructor could not find a suitable text that covered both the organizational and technological aspects including examples based on today's industry. Other books were either too strategic or too technical for an audience of undergraduate business and technology students who were to use the book. But why was that the case? For the same reason that business and IT people in industry tended not to speak the same "language": indeed, the integration of technology into business strategy has been a recent occurrence, and traditional strategy issues have been decided too high in the organizational structure while technology was too detailed in tactical implementation. With the Internet and the advent of e-commerce, m-commerce, and c-commerce (and the other letters of the alphabet soon to follow), business and technology finally started to become closer, and the interest in technology as an enabler for strategic business decision-making evolved into a mainstream concept. How are we defining a virtual organization? Most definitions of the concept of virtual organizations start with stating that it is "a network between organisations or individuals . . . ". The Oxford Concise Dictionary defines 'virtual' as: "that is such/or practical purposes, though not in name or according to a strict definition. " An organization may be thought of as a number of individuals systematically united for some end or work.

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Contents

INDIVIDUALS AND TECHNOLOGY INTERFACES
1
11 USE OF TECHNOLOGY BY INDIVIDUALS IN THE CONTEXT OF VIRTUAL ORGANIZATIONS
2
112 Study of HCI
3
12 HYPERTEXT
5
121 Aspects of the History of Hypertext modified text from Nielson 1990
6
122 Conceptual variables for hypertext development modified from Romiszowski and Abrahamson 1992
12
123 The Architecture of Hypertext Systems
15
124 The Primary User Interface Issues
16
31 TECHNOLOGY OF COMPUTER NETWORKS AND INTEGRATION INTO CORPORATE CAMPUSES
84
312 TCPIP Network Model
86
313 For Virtual Organizations Why Does OSI Matter?
87
The Difference between LAN WAN and MAN
88
315 Communication Software and Network Management
90
316 The Internet as a Communication Network
91
317 Networked Applications
94
32 VIRTUAL NETWORKS IN CORPORATIONS
97

125 Some HypertextLevel Aspects
19
126 Major Systems
20
127 Internet Systems with Hypertext or Hypermedia
22
128 Applications of Hypertext
23
1210 Authoring Hypertext
24
1211 Usability and Intelligent Hypertext
28
132 Multimedia in Internet
30
BOXMINDCOM
39
OPEN HYPERMEDIA FOR SOFTWARE PROJECT MANAGEMENT
40
16 KEY TERMS
42
17 REVIEW QUESTIONS
43
GROUPS AND COLLABORATIVE TECHNOLOGY
45
21 COLLABORATIVE SYSTEMS AND PRINCIPLES
46
211 Messaging Systems
47
212 Conferencing Systems
48
213 Intelligent Agent Systems
49
215 Coauthoring and Argumentation Systems
51
217 Calendaring and Scheduling CS
54
218 Conferencing
56
Factors in Decision Making
60
2110 Multiparticipant DecisionMaker MDM Rationale
62
2111 Motivation and Methods
63
22 GROUPWARE APPLICATIONS AND INTRANETS
67
221 Asynchronous Groupware Definitions
68
222 Synchronous or Real Time Groupware Definitions
69
223 Ideal Groupware
70
224 Groupware vs Intranet
72
226 Enterprise Network Environment
75
227 Application Gateways
76
229 Starting an intranet
77
2210 Intranet Reference Model
78
INDUSTRY COLLABORATION VIA ISWORLD NET
80
24 KEY TERMS
81
25 REVIEW QUESTIONS
82
CORPORATIONS AND NETWORKS
83
321 Learning and Communities of Practice
98
The Role of Trust
102
CISCOS ELEARNING FORTIFYING A SOLID ENVIRONMENT
104
34 KEY TERMS
106
35 REVIEW QUESTIONS
107
OVERALL VIRTUAL CONCERNS
109
42 RELIABILITY AND RESPONSIBILITY OF TECHNOLOGY
113
421 Management Functions
114
423 Technological Leverage
115
424 Organizational Complexity
116
425 Organizing the Virtual Partners
117
427 Coordination and Control
118
428 Technology Implications for Employees of Virtual Organizations
120
429 Steps to Increase Effectiveness
123
43 VIRTUAL ORGANIZATIONS AND THE LAW
124
Contracts
125
No Written Contracts
127
435 Tax Consequences
128
438 Who Represents a Virtual Organization?
129
INDIVIDUAL GROUP OR CORPORATION
130
GRID COMPUTING VIA SURFNET
133
451 Extension of SURFnetS
135
47 REVIEW QUESTIONS
137
PEOPLE AND TECHNOLOGY
139
51 PRODUCT DEVELOPMENT AND CUSTOMIZATION VIA VIRTUAL TECHNOLOGY
140
52 VIRTUAL MANUFACTURING
142
53 SUPPLY CHAIN INTEGRATION
144
54 EPROCUREMENT
147
MACH SPEED PRODUCT DEVELOPMENT INSIDE THE SKUNK WORKS
150
56 KEY TERMS
154
57 REVIEW QUESTIONS
155
REFERENCES
156
INDEX
162
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