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CONTENTS

Page

Letter of transmittal.

III

List of charts...

XIII

List of tables.

XV-XXI

Introduction..

1

Administration.

1-4

Organization..

4-7

Organization of regional offices..

7-9

Supervision and insection of field activities.

9

Investigation of the United States Veterans' Bureau..

10

New legislation..

11-14

Bureau activities

Death and disability compensation..

14

Active disability compensation awards.

14-16

Active death compensation awards.

16

Insurance

16

Insurance claims.

17-19

Hospitalization.

19

Hospital facilities.

20-21

Hospital construction.--

22

Future hospital construction.

22-23

Rehabilitation...

24

Administrative economies -

25-28

Cost of all veterans activities.

29

Personnel

30

Medical service..

31-34

Executive office.

34

Personnel..

34-35

Mails and records.

35

Legal contact and precedents

36

Requisitions section..

36

Medical supplies.

36

Disability ratings -

37-40

Consultants and clinical service-

40

District medical service.

41

Dispensaries...

41

Organization and administration of medical activities in districts. 41-43

Medical rehabilitation.-

43

Hospital service..--

44-45

United States veterans' hospitals.

44

General medical hospital administration..

45-48

Tuberculosis hospital administration,

48-50

Neuropsychiatric hospital administration

50-55

Insular and foreign subdivision.-

55-60

Dental activities

60

Prosthetics

61-63

Physiotherapy and occupational therapy

63-65

Nursing---

65

Dietetics.--

66

Cost of operation of United States veterans' hospitals.

67

Rehabilitation division..

257-259

Decentralization.

259

Rehabilitation survey group-

260

General accomplishment-

261

Statistical survey of accomplishments..

261

Applications, eligibility ratings, and preregistration... 261-263

Registration (award of training) -

263

Registered but pending induction.

264-267

Training-

267

Training statistics.

267-272

Activities.

272

Field supervision.

273

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Medical service-Continued.

Rehabilitation division-Continued.

Page

Contractual arrangements with educational institutions.

273

Professional training-

274

Commercial training-

274-276

Agricultural training -

276-279

Bureau vocational schools.

279

Training for special disabilities-

279

Employment ?

280-282

Governors' proclamations.-

282

Cooperation from the various departments of the Federal

Government.

283

Claims and insurance service.

321

The index and record section.

321, 322

Claims division..

322, 323

The adjudication subdivision.

323

Adjustment service section.-

323, 324

Compensation and insurance claims section.

324, 325

Legal advisers' section.--

326

Converted insurance section..

326

Insurance contact section.-

326, 327

Bureau employees and foreign claims section.

327

Claims reimbursement section.

328

Mental claims

328

The administrative subdivision..

329

Miscellaneous claims section.-

329

District service section. -

330

Decentralization and transfer section.

331

Stenographic section..

332

Award section.--

332

Payment corrections section.

332

Insurance division...

426

Yearly renewable term (war risk) insurance and Government

liability thereunder...

426

Converted insurance.

427

Converted and term insurance in force..

427

Lapsation of insurance at cessation of war.

427

Reinstatement activities..

428

Organization

428

Actuarial records on active term insurance

429

Procedure..

429

Insurance in force.

430

Converted insurance in force..

432

Converted insurance issued by fiscal years.

432

Analysis of plans of United States Government converted

insurance policies...

432

Comparison by plans of converted insurance policies issued

with converted insurance policies in force..

433

Converted insurance policies issued, classified by average

amounts.

433

Condition of work.

434

Applications for term insurance..

434

Applications for converted insurance.

.435

Reinstatement of term and converted insurance.

435

Term insurance premium income.

436

Term insurance premiums received by insurance cashier. 436

Converted insurance premiums received by insurance cashier. 437

Dividends on United States Government converted in-

437

Policy loans.

438

Policies surrendered for cash and for paid-up insurance.

440

Policies in force under extended insurance.

440

Correspondence---

441

Term and converted premiums posted..

441

Term and converted remittances for deposit.

442

Unpaid checks.

442

Personnel

443

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Claims and insurance service-Continued.

Insurance division-Continued.

Page

Supplies, space, and equipment..

444

Legislation..

444

Civil relief act..

445

Marine and seamen's insurance.

445

Financial report of converted insurance.

446

Income and disbursements on converted insurance for the

fiscal year 1924.---

447

Annual statement of United States Government life insur-

ance fund..

450, 451

Central Office Board of Appeals -

454, 455

Office of the general counsel.-

458-462

Organization..

462

General law office.

462

Litigation office

463

Litigation..

463

Prosecution..

464

Subrogation..

465

Contact with private attorneys.

465

Finance service.

468

Supply service.

481

Supply division.

481

Administrative staff..

481

Property and contract subdivision.

482

Purchase and issue subdivision.

483

Traffic subdivision.

484

Construction division..

494

Functions...

495

Organization..

496

Procedure

497

Policy -

498

Progress of work.

500

Overhead costs..

507

Conclusions.

508, 509

Personnel division.---

514-516

Chief clerk's division.

524

Mail subdivision...

525

Printing and duplicating subdivision..

526

Printing and binding-

526

Blank forms.

527

Duplicating

527

Building and equipment subdivision..

527

Central office stock subdivision.

527

Machine repair section..

528

Photostat section.-

528

Adjusted compensation division.

529

Control service.

530

Inspection division...

530

The executive office

531

Control officers..

531

Control area subdivision.

532

Guardianship subdivision..

532

Progress

533

Statistics and costs division.

534-538

Training statistics subdivision.

534

Medical statistics subdivision.

535

Personnel statistics subdivision.

536

Claims abstract subdivision...

536

Graphics and control reports subdivision..

537

Cost accounting subdivision.

537

Tabulating machine subdivision.

538

Information and cooperation division..

538

Planning service.

540-544

Office management division..

542

Policy and procedure..

543

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