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wholesale supply distribution facilities are input into the computer at the price in effect at the time of shipment from the facilities (this price is normally the price shown in the GSA Supply Catalog). Items stocked in CSCS that are not available from GSA wholesale supply distribution facilities but which are obtained from other Government supply sources or commercial sources are input into the computer at the invoice cost. Due to cost averaging, item prices listed in the CSC catalog may differ somewhat from the sale price for a particular transaction.

not later than the end of the next business day.

(c) Walk-in orders for urgent requirements are accepted and filled immediately provided the individual placing the order has proper identification. Telephone orders placed in the morning may be picked up in the afternoon of the same day provided that the individual picking up the order possesses proper identification and the order ticket number provided by the CSC personnel at the time the order is placed.

8 101–28.306 Customer supply center § 101–28.306-3 Limitations oli use. (CSC) accounts and related con

(a) Agencies shall establish internal trols.

controls to ensure that the use of the 8 101-28.306–1 Establishment of a CSC CSC account by the agency or other account by a customer activity.

authorized activities is limited to the (a) Eligible agencies should contact purchase of items for official Governthe GSA Regional Federal Supply Serv

ment use. The controls shall include ice Bureau to obtain full information written instructions that contain a on the use of the CSC for their locale. statement prohibiting the use of the FSS Bureau personnel will provide as- CSC account in acquiring items for sistance to agencies in the establish- other than Government use. When an ment of the CSC account, brief person- agency makes a purchase of more than nel on the use of the CSC to meet local,

$500 per line item from a GSA customer retail supply requirements, and provide

supply center which is other than a copies of the CSC catalog.

similar lowest priced item available (b) An appropriate level management

from a multiple-award schedule, GSA official (division director of higher) au

will assume that a justification has thorized to obligate agency funds must

been prepared and made a part of the sign the GSA Form 3525, Application for Customer Supply Services, request

buying agency's purchase file. Availing establishment of the CSC account

ability of products, regardless of the for the activity.

total amount of the line item price,

does not relieve an agency of the re§ 101–28.306-2 Use of customer supply sponsibility to select the lowest priced centers.

item commensurate with needs of the (a) Orders are received by the CSC agency. via phone, mail, electronic mail, or in (b) Office supplies needed by Memperson on a walk-in basis for urgent bers of Congress and the Delegate of agency requirements. All use of the the District of Columbia for use in CSC is based upon the customer access their offices in the House or Senate Ofcode assigned at the time of establish

fice Buildings should be obtained from ment of the activity account. The cus- the Senate and Houses Representatives tomer access code determines the ship

supply rooms, as appropriate. Members to point for orders placed with the

of Congress, except for the Delegate of CSC. The ship-to point cannot be

the District of Columbia, should limit changed, one established, except by the

their use of the CSCs to those located submission of a written request signed

outside of the District of Columbia. by an appropriate agency official.

The Delegate of the District of Colum(b) All orders placed with the CSC,

bia may obtain office supplies for the except emergency pickup orders, de

use of his or her district offices from scribed in $101–28.306-1(c), will be shipped to the activity placing the

the CSC serving the District of Colum

bia. order via mail or small parcel carrier

§ 101-28.306-6 Sensitive items.

Many items stocked by the CSCs may be considered sensitive based upon standard criteria factors such as propensity for personal use, the potential for embarrassment of GSA and customer agencies, the level of customer complaints, and control as an accountable item of personal property. Each customer activity shall take all appropriate measures necessary to ensure that all items are properly controlled within its activity and are purchased solely for official Government use.

8 101-28.306–7 Responsibility for oper


The GSA Regional Administrator is responsible for the operation of any CSCs located within his or her region.

8 101-28.3064 Expiration or cancella

tion. (a) CSC accounts established for Federal agencies or members of the Federal judiciary are valid for an indefinite period of time unless canceled by the Commissioner, FSS, GSA, or by a GSA Regional Administrator.

(b) CSC accounts established for authorized contractors or Members of Congress will contain an expiration date reflecting the termination date of the contract or term of office. New accounts will be established for reinstated contractors or reelected Members of Congress upon submission of a new application.

(c) Any CSC customer may request cancellation of his/her account when no longer required or whenever there is cause to believe that the customer access code has been compromised. Agencies shall keep GSA advised of any changes in organization or accounting structures that might have an impact on their CSC accounts.

(d) The Commissioner FSS, GSA, may periodically direct a nationwide purge of all CSC accounts to cancel those that are duplicates, not needed, or for which the customer access code has been compromised. Selective account cancellations may be directed by the GSA Regional Administrator in coordination with FSS Central Office. Under the procedures of a nationwide purge, CSC accounts become invalid as of a specific date established by the Commissioner, FSS, GSA, or by a Regional Administrator, and new CSC accounts are established upon receipt of new applications.



Sec. 101–29.000 Scope of part.

Subpart 101-29.1-General

101–29.101 Federal product descriptions. 101–29.102 Use of metric system of measure

ment in Federal product descriptions.

Subpart 101-29.2-Definitions

8 101-28.306-5 Safeguards.

Agencies shall establish internal controls to ensure that the customer access codes assigned for their accounts are properly protected. It is by use of these access codes that orders are accepted by the CSC and these codes determine the ship-to points for all orders filled by the CSC with the exception of orders picked up at the CSC by the customer. GSA will not change the ship-to location associated with the customer access code except upon receipt of a written request to do so, signed by a duly authorized official of the customer activity.

101-29.201 Specification. 101-29.202 Standard. 101-29.203 Federal specification. 101-29.204 Interim Federal specification. 101–29.205 Federal standard. 101-29.206 Interim Federal standard. 101-29.207 Qualified products list (QPL). 101–29.208 Commercial item description

(CID). 101–29.209 Purchase description. 101-29.210 Product. 101-29.211 Product description. 101–29.212 Tailoring. 101-29.213 Commercial product. 101–29.214 Commercial-type product. 101-29.215 Departmental specification or

standard. 101-29.216 Department of Defense Index of

Specifications and Standards (DODISS). 101–29.217 Military specification or stand

ard. 101-29.218 Voluntary standards. 101–29.219 Index of Federal Specifications,

Standards and Commercial Item Descrip

tions. 101-29.220 Market research and analysis.

101-29.221 Federal Specifications, Standards

and Commercial Item Description Program (Federal Standardization Program).

Subpart 101-29.3–Responsibilities

101–29.301 General Services Administration. 101-29.301-1 Folicies and procedures. 101-29.301-2 Federal Standardization Hand

book. 101-29.301-3 Availability of Federal product

descriptions. 101–29.301-4 Periodic review of Federal prod

uct descriptions. 101-29.302 Other Federal agencies. 101-29.303 All Federal executive agencies.

Commercial item descriptions (CID's) are referred to collectively as Federal product descriptions. They are developed by GSA or other Federal agencies under the Assigned Agency Plan described in the "Federal Standardization Handbook" issued by the Assistant Administrator for Federal Supply and Services (FSS). Product descriptions are coordinated with other Federal agencies having technical, statutory, or regulatory interest in the commodity or other subject matter covered. Generally, before they are issued, Federal product descriptions are reviewed by technical societies, individual industrial producers, and organizations representing industrial producers and consumers.

Subpart 101-29.4-Mandatory Use of

Federal Product Descriptions

101–29.401 Federal product descriptions list

ed in the GSA Index of Federal Specifications, Standards and Commercial Item

Descriptions. 101-29.402 Exceptions to mandatory use of

Federal product descriptions. 101–29.403 Federal product description ex

ceptions and tailoring. 101-29.403–1 Authorization of exceptions. 101-29.403–2 Agency responsibility relative

to exceptions to Federal product descrip

tions. 101–29.403-3 Tailoring of Federal product de


Subpart 101-29.5–Use of and Optional Use

of Federal Product Descriptions and Agency Product Descriptions

$ 101–29.102 Use of metric system of

measurement in Federal product

descriptions. In accordance with Public Law 94168, 15 U.S.C. 205b, the Administrator of General Services shall develop procedures and plan for the increasing use of metric products by requiring Federal agencies to:

(a) Maintain close liaison with other Federal agencies, State and local governments, and the private sector on metric matters, and

(b) Review, prepare, and revise Federal standardization documents to eliminate barriers to the procurement of metric goods and services. These actions will occur during the overage document review or when the agency is informed by the private sector that metric products can be produced in a specific Federal supply classification class.

101–29.501 Optional use of interim Federal

specifications. 101-29.502 Use of Federal specifications and

interim Federal specifications in Federal

construction contracts. 101–29.503 Agency product descriptions.

AUTHORITY: Sec. 205(c), 63 Stat. 390; 40 U.S.C. 486(C).

SOURCE: 48 FR 25196, June 6, 1983, unless otherwise noted.

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ardization documents, and voluntary standards that are used by DOD.

§ 101–29.217 Military specification or


8 101–29.212 Tailoring.

Tailoring is a process by which the individual requirements (sections, paragraphs or sentences) or product descriptions are evaluated to determine the extent to which each requirement is most suitable for a specific acquisition and the modification of these requirements, where necessary, to ensure that each document invoked achieves and optimal balance between operational needs and costs.

A military specification of standard is a specification or standard issued by the Department of Defense and listed in the DODISS.

§ 101–29.213 Commercial product.

A commercial product is any item, component, or system available from stock or regular production that is sold in substantial quantities to the general public at established catalog or market prices (for definition of terms, see FPR 1-3.807.1).

$ 101–29.218 Voluntary standards.

Voluntary standards are established generally by private sector bodies and available for use by any person or organization, private or governmental. The term includes what are commonly referred to as "industry standards" as well as “consensus standards," but does not include professional standards of personal conduct, institutional codes of ethics, private standards of individual firms, or standards mandated by law such as those contained in the United States Pharmacopeia as referenced in 21 U.S.C. 351.

8 101–29.214 Commercial-type product.

A commercial-type product is defined as:

(a) Any product similar to the commercial product but modified or altered in compliance with specified Government requirements and, as such is usually sold only to the Government and not through the normal catalog or retail outlets;

(b) Any product similar to a commercial product that is either assembled or manufactured in accordance with specifically stated Government requirements and sold only to the Government and not to the general public; or

(c) A commercial product identified or marked differently than the commercial product normally sold to the general public.

§ 101-29.219 Index of Federal Speci

fications, Standards and Commer

cial Item Descriptions. The Index of Federal Specification, Standards and Commercial Item Descriptions is a GSA publication that lists Federal specifications, qualified products lists, standards, and commerical item descriptions.

8 101-29.220 Market research and anal

ysis. Market research and analysis is a process used to ascertain and analyze the range and quality of available commercial products to determine whether they meet user needs and to identify the market practices of firms engaged in producing, distributing, and supporting the products.

§ 101–29.215 Departmental specifica

tion or standard. A departmental specification or standard is a specification or standard prepared by, and of primary interest to, a particular Federal agency, but which may be used by other Federal agencies.

$ 101–29.216 Department of Defense

Index of Specifications and Stand

ards (DODISS). The Department of Defense Index of Specifications and Standards is a Department of Defense (DoD) publication of unclassified Federal and military specifications and standards, related stand

101-29.221 Federal Specifications,

Standards and Commercial Item
Description Program

(Federal Standardization Program). The Federal Specifications, Standards and Commercial Item Description Program is a standarization program developed under authority of the Federal Property and Administrative Services Act of 1949, as amended (63 Stat. 377) in consonance with the Defense Cataloging and Standardization Act (Sections

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