Communication, Power and Organization
The author explores the strategic web of communication that influences company policy in an open market setting. By focusing on an actual situation within an industrial company that forces interpretation, negotiation, and action among employees, communication within the company is analyzed.
The book examines the concept of power in a corporate organization, its distribution and how - often unobtrusively - it is expressed and communicated. Special attention is given to techniques used in exercising power, organizational symbolism, organizational hierarchies, and lines of communication. Methodological refinement in the use of a multiple perspective approach is achieved by drawing on culture theory, Foucault's theory of power, and Habermas' theory of communicative action.
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actors Alvesson ambiguity approach aspects asymmetrical asymmetrical relations attitudes audience behaviour Chapter claims communicative action concept concerns consensus context corporate Critical Theory critique crucial culture theory decentralization Deetz discourse discussion distortions domination effects elements emancipatory emphasized empirical material employees event example expression focus focused forms Foucauldian Frankfurt School functionalist Habermas's Habermasian hierarchy ideal ideal speech situation ideas identity ideology important individual information meeting instrumental rationality interaction interest interview involved knowledge less lifeworld managerial Martin means motivation multiple interpretations normal norms organization theory organizational organizational culture participants particular perhaps perspective phenomena position possible postmodernism postmodernists poststructuralists power relations power-knowledge practices present problem processes production question rationality reality regarded reinforced relationships relevant reorganization resistance responsibility sense simply social relations social situations specific statements strategic management strategy structure subordinates symbolic theoretical top management truth understanding values various Willmott