Training Needs Assessment

Front Cover
Educational Technology, 1987 - Business & Economics - 294 pages
 

Contents

Introduction
3
Training Needs Assessment
14
Introducing Analysis Techniques and Tools
24
Performance Problems and Their Causes
29
TNA TECHNIQUES
48
Needs Assessment
62
Subject Matter Analysis
96
TNA TOOLS
133
Observing
156
Working with Groups
175
Writing Questionnaires and Surveys
202
Conclusion
225
Communicating Results of TNA
250
Index
283
Author Index
293
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