Keeping Your Valuable Employees: Retention Strategies for Your Organization's Most Important ResourceThe Essential Guide to the Most Crucial Challenge Facing Twenty-First Century Human Resources Management "This book offers a practical, realistic approach to keeping the best employees. It draws on good theory and offers excellent advice." --Dave Ulrich, Professor of Business, University of Michigan, and coauthor of Organizational Capability "Business owners who agonize over attracting and retaining employees will find a wealth of information. Suzanne understands how to apply today's best ideas in human resources management to businesses large and small." --E. Jill Pollock, President, Pollock Consulting Group, Inc., and Chair, Small Business Association of Michigan "A two-year Gallup study found that companies with a positive workforce reported higher profits, productivity, and lower turnover. Every organization would like these results. Suzanne shares her human resources experience and provides hands-on tools for retaining those people who are key to an organization's success. It is an easy-to-read, practical guide for working with today's and tomorrow's employees." --Hunter A. Pickens, President, The Pickens Group, Ltd. |
Contents
Introduction | 3 |
The New Contract | 15 |
As We Go Forward | 23 |
Retention Starts with Job Descriptions | 31 |
Retention Starts with Job Descriptions | 37 |
Retention Starts with Recruitment | 51 |
Managing Retention | 79 |
67 | 96 |
Work Environment | 167 |
Performance Management | 189 |
Work Family and Flextime | 199 |
When We Are About to Lose | 207 |
Becoming an Employer of Choice | 215 |
Ten Rules for Effectively Not Retaining | 241 |
Employee Handbook | 253 |
| 267 | |
Common terms and phrases
ability accounts payable achieve Administrative Assistant attractors behaviors benefits boss career opportunities Chapter coach communications consider contribution cost counteroffer coworkers current employer current job customer service dual career ladders employee development employee handbook employee's employees we want employer of choice employment contract employment relationship environment evaluation example feedback Figure flexibility flextime goals hire human resources identify impact interview invoices job description job posting key responsibility leave look ment method negotiate offer old contract options organiza organization organization's orientation pay practices performance management ployees policies portunity position potential employees programs Punished by Rewards questions recognize recruit results expected retain employees retain the employees Retention Starts reward salary schedule selection skills staff stock options strategy survey Telecommuting tell employees termination of employment tion want to keep workplace
Popular passages
Page 268 - Gubman, Edward L. The Talent Solution: Aligning Strategy and People to Achieve Extraordinary Results. New York: McGrawHill Professional, 1998.
Page 271 - Wilson, Thomas B. Innovative Reward Systems for the Changing Workplace. New York: McGraw-Hill, 1995.