Health Care Operations Management: A Systems PerspectiveHealth Care Operations Management: A Systems Perspective, Second Edition provides comprehensive and practical coverage of all aspects of operations management specific to the healthcare industry. It covers everything from hospital finances to project management, patient flows, performance management, process improvement, and supply chain management. This is an ideal text for university courses in healthcare management at all levels. It is also an excellent professional reference for healthcare administrators, clinical support managers, and supply chain professionals. The Second Edition has been thoroughly updated with the most recent data, statistics, and references. It also offers expanded coverage of quality, financial, and systems management, as well as a new chapter entitled “Operational Metrics in Health Care Organization”. |
Contents
| 1 | |
PART II Quality and Productivity Management | 73 |
PART III Supply Chain Management | 239 |
PART IV Summary | 389 |
Appendix A Major Teaching Hospitals | 423 |
Other editions - View all
Health Care Operations Management: A Systems Perspective James R. Langabeer II,Jeffrey Helton Limited preview - 2020 |
Health Care Operations Management: A Systems Perspective James R. Langabeer II,Jeffrey Helton Limited preview - 2016 |
Common terms and phrases
accounting Adjusted patient days American Hospital Association analyze areas assets automated average benchmark business processes calculated capital cash flow changes clinical collaboration common competitive CPFR cycle decisions defined demand distributors drugs efficiency employees ensure enterprise resource planning evaluation example focus focused forecasting full-time equivalent Gantt chart goals health care health care organizations Health System Healthcare hospital hospital’s improve income statement industry inpatient inputs inventory investment labor hours logistics margin materials management measure Medical Center ment mix index models multiple operating expense operational metrics operations management operations research optimal organization’s outcomes overall payers performance period pharmacy phase planning pricing procedures productivity purchasing radio frequency identification ratio reduce reimbursement revenue RFID role Six Sigma specific standard strategy supply chain management techniques tion tracking trends typically variability vendors Veterans Affairs