(9) Approving requests for change of beneficiary under Adjusted Service Certificates;

(10) Handling all matters relating to Marine and Seamen Insurance.

(e) Disability Insurance Claims Service. The Disability Insurance Claims Service, under a Director, will conduct the following functions:

(1) Making determinations of total or total permanent disability for insurance purposes and adjudicating all claims for disability benefits including waiver of premiums under contracts or policies of insurance issued or granted under laws administered by the Veterans Administration; awarding or disallowing benefits in such cases; issuing denials in disallowed cases;

(2) Reviewing cases in which such benefits including waiver of premiums have been allowed and determining the right to continuance thereof; terminating awards in cases wherein insured is found no longer totally or totally permanently disabled;

(3) Determining the question of mental competency or incompetency for the purpose of establishing insured's rights to waiver of payment of premiums on due date under subparagraph (c) of section 306, World War Veterans' Act, and making decisions thereon; determining from time to time upon basis of evidence received subsequent to granting of such waiver, the right of insured to continuance thereof;

(4) Determining if there was fraud in procurement or reinstatement of a contract of insurance or if a contract of insurance is contestable either before maturity of said contract or after maturity as a claim;

(5) Ordering physical and mental examinations whenever found necessary in connection with the functions of the Service;

(6) Making final decisions and authorizing for payment vouchers payable from Military and Naval Insurance Appropriation and from United States Government Life Insurance Fund covering awards of total and permanent disability or total disability benefits under Yearly Renewable Term Insurance and United States Government Life Insurance;

(7) Conducting a review of the record and preparing recommendations on appeals taken from the original decision;

(8) Determining the liability of the United States and the United States Government Life Insurance Fund under contracts of United States Government Life Insurance that mature as total and permanent liability or death claims; determining the liability of the United States and the National Service Life Insurance Fund under contracts of National Service Life Insurance that mature as death claims, or where a waiver of premiums is granted by reason of the total disability of the insured; issuing certificates of liability and otherwise performing the duties under the provisions of section 302 of the World War Veterans' Act, 1924, and under section 607 of the National Service Life Insurance Act of 1940.

(f) Actuarial Service. The Actuarial Service, under a Director, will conduct the following functions:

(1) Making valuations, estimates and studies of the condition of the United States Government Life Insurance Fund and the National Service Life Insurance Fund, and of the appropriations and for other insurance purposes;

(2) Furnishing technical advice and instructions on all technical actuarial matters, calculating and preparing tables of values, dividends, interest factors, premium rates, etc., and making such special calculations in individual cases as may be required;

(3) Maintaining records and preparing reports and exhibits covering insurance in force, issues, terminations, claims, maturities, changes and such other records as are necessary for actuarial purposes;

(4) Preparing estimates relative to dividends on insurance and scheduling same for payment, deposit or credit to account, and maintaining record of dividends paid or deposited;

(5) Handling all matters relating to Article IV of the Soldiers' and Sailors' Civil Relief Act of 1940;

(6) Making decisions and authorizing for payment vouchers payable from the United States Government Life Insurance Fund and National Service Life Insurance Fund covering dividends;

(7) Establishing and maintaining records for statistical purposes in those cases where a waiver of premiums is granted under National Service Life Insurance;

(8) Maintaining books on the United States Government Life Insurance Fund and the National Service Life Insurance Fund on accrual basis involving premium receipts, investments, cash surrenders, dividends, death claims, etc., and records showing investments on account of such trust funds;

(9) Punching cards on individual insurance accounts and tabulating same for control of such accounts.

(g) Insurance Accounts Service. The Insurance Accounts Service, under a Director, will conduct the following functions:

(1) Maintaining premium records on insurance accounts;

(2) Authorizing disposition of insurance premiums;

(3) Preparing annual inventory of premiums and total disability accounting records;

(4) Authorizing settlement on cash surrenders, matured endowments and refunds of premiums;

(5) Furnishing premium, loan and lien status on death and total or total permanent disability cases;

(6) Reporting lapsed insurance, effecting reinstatements, etc.;

(7) Authorizing policy loans and maintaining loan records;

(8) Issuance of premium notices and receipts, loan-interest notices, etc.;

(9) Furnishing data for authorizing dividends;

(10) Maintaining records of dividend deposits and authorizing dividend withdrawals;

(11) Maintaining addressograph plate file for all policies;

(12) Making calculations in individual cases as required;

(13) Receiving, accounting for and disposing of all moneys received in Central Office and the Branches thereof for the credit of the United States Government Life Insurance Fund and the National Service Life Insurance Fund.

(h) Conservation Service. The Conservation Service, under a Director, will conduct the following functions:

(1) Formulating policies, plans and procedures for and exercising general supervision over all activities of an insurance conservation program designed to encourage and assist veterans to re

tain National Service Life Insurance now in effect or to reinstate lapsed policies where possible;

(2) Establishing and maintaining contact with government activities, commercial insurance agencies and private organizations in connection with the Insurance Conservation Program;

(3) Analyzing and interpreting reports from field activities to determine the effectiveness of the Insurance Conservation Program and making any adjustments necessary to accomplish program objectives;

(4) Coordinating and cooperating with the Office of the Director of Public Relations, the Office of the Assistant Administrator for Contact and Services and the Office of the Director of Coordination and Planning in the preparation of informational and instructional material for field activities and dissemination to the public.

§ 01.9 Organization of Office of Assistant Administrator for Vocational Rehabilitation and Education-(a) The Assistant Administrator for Vocational Rehabilitation and Education. The Assistant Administrator for Vocational Rehabilitation and Education will have jurisdiction over and be responsible for the proper conduct of the activities set forth herein to the Administrator. These activities are:

(1) Administering and executing the provisions of § 35.017 of this chapter, relating to determining the need for courses of vocational rehabilitation, vocational advisement and training into employment of disabled veterans of World War II to restore employability lost by reason of a service-incurred disability;

(2) Administering and executing the provisions of § 35.018 of this chapter, relating to determining eligibility for education or training and arranging for educational and vocational guidance of veterans declared eligible who desire such guidance;

(3) Administering and executing the provisions of §§ 35.017 and 35.018 of this chapter relating to the use of public or private institutions as vocational rehabilitation, educational or training facilities.

(b) The Office of Assistant Administrator for Vocational Rehabilitation and Education. The Office of Assistant Administrator for Vocational Rehabilitation

and Education will consist of the Executive Assistant, the Registration and Research Service, the Training Facilities Service, the Advisement and Guidance Service, and the Education and Training Service, the heads of which will be responsible to the Assistant Administrator.

(c) Executive Assistant. The Executive Assistant shall act as general assistant and shall be responsible to the Assistant Administrator for the coordination and general supervision of vocational rehabilitation and education activities. He shall act as the Assistant Administrator in the latter's absence.

(d) Registration and Research Service. The Registration and Research Service, under a Director, will conduct the following functions:

(1) Determining eligibility and the extent of entitlement to education or training benefits under § 35.018 of this chapter, including determinations of entitlement to subsistence allowance; conducting all activities pertaining to the registration by proper status of all veterans who make application for or pursue courses of vocational rehabilitation, education or training under §§ 35.017 and 35.018 of this chapter; making studies, investigations, evaluations, analyses and reports inquiring into the rehabilitation of disabled persons and in respect to the need for general education and for trained personnel in the various crafts, trades and professions and maintaining liaison with other governmental agencies concerning matters of this nature. In discharging this responsibility this service will perform the following:

(i) Develop policies, prepare plans and standard practices and registration and research instructions and bulletins;

(ii) Analyze reports submitted by Branch Offices of central office and others and issue appropriate instructions for the purpose of improving registration and research service;

(iii) Initiate and carry out such other actions as may be deemed necessary to insure that the responsibilities assigned to this service are carried out to the fullest extent;

(iv) Approve the designation of key personnel in the Registration and Research Divisions of the Branch Offices of central office and other designated key personnel; and

(v) Supervise the activities of the Registration and Research Divisions of the Branch Offices of Central Office.

(e) Training Facilities Service. The Training Facilities Service, under a Director, will conduct the following functions:

(1) Developing an adequate reservoir of training facilities consisting of schools, colleges, universities and training-on-the-job establishments from which the training officer may select a satisfactory training facility or training facilities for each individual disabled veteran who is in need of a course of vocational rehabilitation in order that there may be no delay on the part of a training officer in inducting a disabled veteran into training; securing from the appropriate agency of each State lists of the educational and training institutions which have been determined by the appropriate agency of the State as qualified and equipped to furnish education or training under § 35.018 of this chapter; approving additional educational and training institutions when necessary and in accordance with the approved policies of the Veterans Administration; making contracts and agreements with educational or training institutions under § 35.017 of this chapter and when necessary under § 35.018 of this chapter. In discharging this responsibility this Service shall perform the following functions:

(i) Develop policies, prepare plans and standard practices and instructions and bulletins;

(ii) Analyze reports submitted by Branch Offices of Central Office and others and issue appropriate instructions for the purpose of improving relationship with educational and training institutions, including training-on-the-job establishments;

(iii) Initiate and carry out such other actions as may be necessary to insure that as many as possible of the best training facilities are obtained for training purposes under § 35.017 of this chapter and so far as the law permits under § 35.018 of this chapter;

(iv) Approve the designation of key personnel in the Training Facilities Divisions of the Branch Offices of Central Office and other designated personnel; and

(v) Supervise the activities of the Training Facilities Divisions of the Branch Offices of Central Office.

(f) Advisement and Guidance Service. The Advisement and Guidance Service, under a Director, will conduct the following functions:

(1) Determining need for a course of vocational rehabilitation to restore the employability lost by reason of a service-incurred disability; aiding and guiding the disabled veteran eligible under § 35.017 of this chapter in the election of a course of vocational rehabilitation to restore employability, and arranging for educational and vocational guidance to veterans eligible for education or training under § 35.018 of this chapter who desire such guidance. In discharging this responsibility this Service shall perform the following functions:

(i) Develop policies, prepare plans and standard practices and advisement and guidance instructions and bulletins;

(ii) Analyze reports submitted by Branch Offices of Central Office and others and issue appropriate instructions for the purpose of improving and expanding advisement and guidance service;

(iii) Initiate and carry out such other actions as may be deemed necessary to insure that the best aid and guidance is given to each veteran entitled to benefits under §§ 35.017 and 35.018 of this chapter;

(iv) Approve the designation of key personnel in the Advisement and Guidance Divisions of the Branch Offices of Central Office and other designated key personnel; and

(v) Supervise the activities of the Advisement and Guidance Divisions of the Branch Offices of Central Office.

(g) Education and Training Service. The Education and Training Service, under a Director, will conduct the following functions:

(1) Prescribing the course of vocational rehabilitation to restore employability lost by reason of a service-incurred disability and preparation of training program; supervising the veteran while in training and determining when he has been rehabilitated; supervising the trainee who elects a course of education or training under § 35.018 of this chapter and approving changes of In discharging this responsi

courses.

bility this Service shall perform the following functions:

(i) Develop policies, prepare plans and standard practices and education and training instructions and bulletins;

(ii) Analyze reports submitted by Branch Offices of Central Office and others and issue appropriate instructions for the purpose of improving education and training service;

(iii) Prepare rules and regulations as may be deemed necessary in order to promote good conduct and cooperation on the part of the trainee; prepare rules and regulations as may be deemed necessary for the granting of leave of absence of trainees and enrollees;

(iv) Initiate and carry out such other actions as may be deemed necessary to insure that the best course of training is provided for each disabled veteran entitled to or pursuing vocational rehabilitation and that the provisions of § 35.018 of this chapter concerning education or training are being complied with;

(v) Approve the designation of key personnel in the Education and Training Divisions of the Branch Office of Central Office and other designated key personnel; and

(vi) Supervise the activities of the Education and Training Divisions of the Branch Offices of Central Office.

§ 01.10 Organization of Office of Assistant Administrator for Personnel. (a) The Assistant Administrator for Personnel will have jurisdiction over and be responsible for the proper conduct of the activities set forth herein to the Administrator.

(b) The Office of Assistant Administrator for Personnel will consist of the Classification Service, Departmental Personnel Service, the Personnel Management and Planning Service, the Personnel Operations Service and the Personnel Relations and Training Service, the heads of which will be responsible to the Assistant Administrator.

The functions of the Services in the Office of the Assistant Administrator for Personnel will be included in this part when finally approved.

§ 01.11 Organization of Office of the Assistant Administrator for Construction, Supply and Real Estate-(a) Mission. To effect formulation of and to assure efficient execution of the Con

struction. Supply and Real Estate programs of the VA.

(b) Major functions. The Office of the Assistant Administrator for Construction, Supply and Real Estate performs the following major functions:

(1) Develops and recommends plans, policies, and procedures relating to:

(1) Acquisition, construction, utilization, operation, maintenance, and disposition of all real property;

(ii) Acquisition, storage, distribution, maintenance and disposition of all supplies and equipment.

NOTE: Function 1 (1) and 1 (11) cover custodial, Janitorial, protective and labor pool services, including liaison with Public Buildings Administration concerning such services; the following are not included in 1 (1) and 1 (ii) operation of vehicle dispatch systems and performance of vehicle maintenance and repair normally performed by the operator of the vehicle; administrative operation of telephone and teletype systems, or liaison with commercial companies and other agencles on all matters of maintenance, installation and repair of telephone and teletype systems. These latter functions have been delegated to the office of the Assistant Administrator for Contact and Administrative Services.

(2) Takes such action as is necessary to assure that the VA construction, supply and real-estate programs are executed in accordance with established policies, procedures, and objectives.

(3) Exercises staff supervision over and provides technical staff assistance relative to execution of all activities of the Office of the Assistant Administrator for Construction, Supply and Real Estate which are assigned to branch offices.

(c) Organization. The Office of the Assistant Administrator for Construction, Supply and Real Estate consists of the Construction Service, the Supply Service and the Real Estate Service.

(1) Construction service. (1) Develops and recommends standards, policies and procedures for all activities relating to:

(a) The design and construction of hospitals, homes, administrative offices, and other structures;

(b) The maintenance and repair of all real property (including hospitals, homes, administrative offices, grounds, roadways and cemeteries), the adminis tration of all janitorial, custodial, protective and labor pool activities when not

supplied by Public Buildings Administration or other agencies, and liaison with such agencies concerning these functions and the maintenance and repair of motor-transportation equipment.

(c) The maintenance, repair and engineering operation of utility systems (including water supply, sewage disposal, electrical, radio, heating, ventilating, air-conditioning, gas, refrigeration, irrigation and drainage systems and VAowned telephone systems), elevators, laundries, railroad equipment, heavyduty equipment (mechanical), fire-fighting equipment, farms and dairies at hospitals, homes and administrative offices. This does not include administrative operation of telephone and teletype systems nor liaison with commercial companies and other agencies on matters of maintenance, installation and repair of telephone and teletype systems.

(ii) Initiates necessary action to assure that the VA construction program is executed in accordance with established policies, procedures, and objectives.

(iii) Serves as point of contact with the Washington level of concerned Government departments and agencies relative to activities of the Construction Service.

(iv) Exercises staff supervision over and provides assistance relative to execution of all activities of the Construction Service which are assigned to branch offices.

(2) Supply service. (1) Develops and recommends standards, policies, and procedures for all activities relating to:

(a) The compilation and analysis of supply and equipment requirements; the processing of supply, equipment and service requisitions; the maintenance of stock control and property records; the distribution of supplies and equipment;

(b) The purchase of services, supplies, and equipment; the standardization of items of supply and equipment; the making and termination of service and purchase contracts; the use of common carrier for transportation of supplies, equipment and household goods; the acquisition of required supplies and equipment from available surplus stocks outside the VA; the disposition of all supplies and equipment declared surplus to VA needs, mortuary operations; and

(c) The storage and materials han

dling program; preservation and/or