Johannesburg, Pretoria. Rwanda-Kigali. Saudi Arabia-Jidda. Senegal-Dakar. Sierra Leone-Freetown. Somali Republic-Mogadiscio. Spain-Madrid, Barcelona. **Sudan-Khartoum. Sweden-Stockholm. Switzerland-Bern, Geneva. *Syrian Arab Republic-Damascus. Taiwan-Kaohsiung, Taichung, Taipei. Tanzania-Dar-es-Salaam, Zanzibar. Thailand-Bangkok, Chiengmai, Khon Kaen, Korat, Nakhon Phanom, Nakhon Sri Thammarat, Nongkha, Phitsanulok, Sakon Nakhon, Songkhla, Surin, Ubon, Udon, Yala. Togo-Lome. Trinidad-Port-of-Spain. Tunisia-Tunis. Turkey-Adana, Ankara, Istanbul, Izmir. *United Arab Republic-Alexandria, Cairo. Upper Volta-Ouagadougou. Uruguay Montevideo. Venezuela-Caracas, Maracaibo. Viet-Nam–Can Tho, Dalat, Danang, Saigon. *No operations at present. **Limited operations at present. § 503.3 Places at which forms and instructions for use by the public may be obtained. § 503.4 Substantive rules of general applicability adopted as authorized by law, and statements of general policy or interpretation of general applicability formulated and adopted by the Agency. (a) Restriction on domestic availability of agency media products. The Act in no way changes the Agency's policy prohibiting the general distribution of the Agency's foreign informational materials within the United States. This policy is based (1) on the provisions of section 501 of the Agency's basic Act (22 U.S.C. 1461 and Reorganization Plan No. 8 of 1953) which limits the Agency's mission to the dissemination of information about the United States to the peoples in other countries, and (2) on the unequivocal intent of both branches of the Congress as expressed by individual members and in committee reports that such provision be construed as a prohibition against the distribution of such materials within the United States. (b) Agency regulations previously published (1) Procurement. The Agency's implementation of the Federal Procurement Regulations (41 CFR) is published in 41 CFR Ch. 19. (2) Visual and auditory educational materials. The Agency's regulations governing the facilitation of circulation abroad of American-made visual and auditory educational materials are published in 22 CFR, Ch. V, Part 502. (3) Tort claims. The Agency's regulations governing procedure under the Federal Tort Claims Act are published in 22 CFR, Ch. V, Part 511. § 503.5 Availability of policies, interpretations, manuals, and instructions. The Agency will, in accordance with the rules in this section and in § 503.7, make available for public inspection and copying those statements of policy and interpretation that have been adopted by the Agency and are not published in the FEDERAL REGISTER, and administrative staff manuals and instructions to staff that affect any member of the public. (a) Deletion to protect privacy. To the extent required to prevent a clearly unwarranted invasion of personal privacy, the Agency may delete identifying details when it makes available or publishes a statement of policy, interpretation, or staff manual or instruction. Whenever the Agency finds any such deletion necessary, the responsible officer or employee must fully explain the justification therefor in writing. (b) Current Index. The Management Division of the Agency's Office of Administration, 1750 Pennsylvania Avenue NW., Washington, D.C., will maintain and make available on Agency premises for public inspection and copying a current index adequately identifying for the public any administrative staff manuals and instructions to staff that affect any member of the public issued, adopted, or promulgated on or after July 5, 1967 and which is required by this section to be made available or published. § 503.6 Availability of Agency records. This section pertains to Agency records not covered by §§ 503.3, 503.4, and 503.5. With respect to records covered by this section only, and not exempt under any of the provisions of § 503.7, the Act provides a possible remedy in a United States District Court for any person who complains that the Agency has improperly withheld such records from him. The Agency will, upon request for identifiable records made in accordance with the requirements of this section, make such records promptly available to any person. This includes not only availability for inspection on Agency premises but the availability of copies of designated records if requested. (a) Time. Requests either in person or by telephone for access to Agency records may be made from 10 a.m. through 4 p.m. Monday through Friday, except on official holidays. Outside the United States, such requests may be made during prevailing daytime hours of business. (b) Place. Requests for access to Agency records should be made to the Office of Public Information, U.S.I.A., 1750 Pennsylvania Avenue NW., Washington, D.C. 20547. If that office is not in a position to make the requested records promptly available, it may either refer the person making the request to the Agency element possessing such information or may initiate its own inquiry within the Agency. If request is made for copies of any record, the Office of Public Information will assist the person making such request in seeing that such copies are provided according to the rules in this section. (c) Fees. The Act authorizes the Agency to require payment of a fee with certain requests for records. This authority is consistent with the Government's policy on user charges expressed in 31 U.S.C. 483a and in Bureau of the Budget Circular No. A-25 which provides that "where a service (or privilege) provides special benefits to an identifiable recipient above and beyond those which accrue to the public at large, a charge should be imposed to recover the full cost to the Federal Government of rendering that service." (1) Advance payment and deposits. When the amount of a fee can be readily computed (as for example, when a specified number of copy pages are requested), an advance payment should be required of the person making the request. When the amount cannot be readily computed (as for example, when an unknown amount of staff time must be used in complying with a request), the officer or employee responsible for assembling the requested records may, when necessary to assure that the fee will be paid, require payment of a reasonable deposit before undertaking to collect the requested records. (Requests for identifiable records should be reasonably specific and thus should not impose on Agency personnel a burden of speculating and inquiring about what a person making a request might desire access to.) At the earliest practicable time, the responsible officer or employee should determine the full amount of the fee and, before complying fully with the request, should require payment of any balance due or should refund any overpayment. (2) Schedule of fees. The following specific fees shall apply with respect to services rendered to the public: (1) Searching for records and collateral assistance, per hour or fraction thereof.. (2) Making of copies (Xerox or comparable) per page- (3) For signed statement of nonavailability of record.. $5.00 .40 No fee. Should a situation arise which is not appropriately covered by the above schedule of fees, the charge applied will include all direct and indirect costs of the service, including but not limited to materials, labor, machine time, significant supervisory time, and the like. (d) Judicial review.—(1) Review by Director. If a request for records under this section is denied by an Agency subordinate, the person making the request is entitled to have the denial reviewed by the Agency Director as promptly as circumstances permit. If the Director determines that the withholding is improper, he will direct in writing that the requested records be made available in accordance with this section. If he deter mines that the withholding is proper, he will so notify the person making the request in writing, and his determination constitutes the final Agency decision. (2) Coordination with Office of the General Counsel. Requests for review by the Director and complaints served on the Agency for court review under this section are to be referred immediately to the Office of the General Counsel (IGC). IGC will investigate all the circumstances of the alleged improper withholding, and compile a complete file on the matter. IGC will coordinate Agency efforts to sustain the final Agency decision with the General Litigation Section of the Civil Division of the Department of Justice. The Act authorizes exemption from disclosure of the following classes of records and information concerning matters that are: (a) Specifically required by Executive order to be kept secret in the interest of the national defense or foreign policy; (b) Related solely to the internal personnel rules and practices of the Agency; (c) Specifically exempted from disclosure by statute; (d) Trade secrets and commercial or financial information obtained from a person and privileged or confidential; (e) Interagency or intraagency memorandums or letters which would not be available by law to a party other than an agency in litigation with the Agency; (f) Personnel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy; and (g) Investigatory files compiled for law enforcement purposes except to the extent available by law to a party other than an agency. § 503.8 Limitation of exemptions. The Act declares that it does not authorize withholding of information or limit the availability of Agency records to the public, nor is authority granted to withhold information from Congress. This part concerns claims arising in the continental United States, its territories and possessions, which are filed pursuant to the Federal Tort Claims Act (28 U.S.C. 2671 et seq.). § 511.2 Time limit for filing. Claimants must file with the Agency a written demand for payment within 24 months after the right of claim accrues. [20 F. R. 7215, Sept. 28, 1955] § 511.3 Time limit for submission of additional data. Claimants must make reasonable and substantial compliance within 60 days of any Agency request for additional data, or the completion and submission of required forms. |