The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late

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AMACOM, 2012 - Business & Economics - 242 pages

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies. . . even when the real factors are well within their control.

Based on research performed by the prestigious Saratoga Institute,The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author's "Decision to Leave" post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy.

Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more--revealing what can be done to hold on to the people who provide the most value to the organization.

From inside the book

Contents

Chapter 1 WHY CARE ABOUT WHY THEY LEAVE?
1
Chapter 2 HOW THEY DISENGAGE AND QUIT
11
WHAT THE RESEARCH REVEALS
21
THE JOB OR WORKPLACE WAS NOT AS EXPECTED
38
THE MISMATCH BETWEEN JOB AND PERSON
53
TOO LITTLE COACHING AND FEEDBACK
75
TOO FEW GROWTH AND ADVANCEMENT OPPORTUNITIES
98
FEELING DEVALUED AND UNRECOGNIZED
126
STRESS FROM OVERWORK AND WORKLIFE IMBALANCE
156
LOSS OF TRUST AND CONFIDENCE IN SENIOR LEADERS
185
Chapter 11 PLANNING TO BECOME AN EMPLOYER OF CHOICE
202
SUMMARY CHECKLIST OF EMPLOYEROFCHOICE ENGAGEMENT PRACTICES
223
GUIDELINES AND CONSIDERATIONS FOR EXIT INTERVIEWINGSURVEYING AND TURNOVER ANALYSIS
227
INDEX
235
Copyright

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About the author (2012)

LEIGH BRANHAM is founder/principal of the consulting firm Keeping the People, Inc., and widely recognized as an authority on employee engagement. He is the author of Keeping the People Who Keep You in Business.

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