Leadership Behavior Impact on Employee's Loyalty, Engagement and Organizational Performance: Leadership Behavior and Employee Perception of the Organization

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AuthorHouse, Oct 8, 2010 - Education - 108 pages
Every organization is looking for ways to improve employee participation, loyalty and engagement; which most scholars believe could help with the organization' performance. We all know that leading with character is a good management skill for any leader that wants to be successful and effective. In this book, the following are seen as some characteristic behaviors that could distinguish a competitive and skillful leaders from others. When you are visible in the organization, know how to handle diversity, set expectations and most importantly know how to communicate and listen to your customers and employees, the result is always good for the organization. People begin to feel valued, respected and their sense of belonging begins to improve. The impact of employee feelings and perceptions will be seen on how they feel about the organization in general. The importance of good leadership on organization's performance and productivity is unquestionable and should be a driving force for leaders to demonstrate behaviors that are essential and productive.

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Contents

Embrace and Shape the Culture of Your
1
Use Effective Communication
9
Be Visible
17
Choose Your Words Carefully to Build
23
Develop a Culture of Safety
29
Focus on Staff Satisfaction to Build Cus
37
Set Expectations
49
Promote Shared Governance
55
Be a Quality Leader
63
Embrace Diversity
69
Conclusion
79
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About the author (2010)

A professional nurse by profession. Raimi-Akinleye Abiodun has been a nurse for over 25 years, he has worked as a staff nurse, a clinical manager and currently as director of Nursing Operations. His experiences in hospital management and administration have prepared him to face some of the challenges facing health care managers in our hospitals today. Raimi-Akinleye's interest in collaborative leadership could be seen from his first book titled "health care management: are social skills the answer". He believes that only through good shared governance, employee empowerment and relationship can organization compete effectively in today's health care. Raimi-Akinleye Abiodun is known for his systematic approach on how organization could work with its employees to improve customer satisfaction, employee satisfaction and most importantly the physician satisfaction. Apart from been a nurse, Dr. Raimi-Akinleye also has a master degree in healthcare administration and doctorate in organization and leadership development. His concept of 3Cs has been used by healthcare managers to promote and sustain employee engagement. The 3Cs is about Caring, Comfort and Confident that employees has when they feel and perceive that the manager is caring and loving.

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