Health Care Operations Management: A Quantitative Approach to Business and Logistics

Front Cover
Jones & Bartlett Learning, May 2, 2008 - Medical - 438 pages
0 Reviews
Hospitals are large and complex organizations, yet they function largely without sophistication and technology inherent in other large businesses. In a time when well over half of all hospitals report negative operating margins, driving down costs through logistics and the supply chain is one of the most important yet overlooked areas for cost improvements. Hospitals and other healthcare systems spend more time and money on their supply chain than on physicians and doctors salaries combined. This is one of the first books to focus on the core business support services typically called “logistics” in healthcare. These include: Hospital materials management and the clinical supply chain Laundry and linen management eCommerce and technology in hospital logistics Accounting for medical supplies and inventories Inventory management Healthcare vendor collaboration Demand and supply planning This is an ideal text for healthcare administrators and functional business managers responsible for purchasing, receiving, supplier management, business planning, accounting, and hospital administration as well as for students of hospital business services.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Operations Management
1
Chapter
3
Chapter
5
Chapter
7
Chapter
10
Chapter
12
Chapter
14
Tables
16
Improving Flows with Tracking Systems
118
Chapter Summary
124
Chapter 15
126
Single versus Multiple Factors
130
Chapter 11
133
Principles of Productivity Management
136
Productivity and Performance Scorecard
143
Planning for Operational Excellence
167

Health Care as a Business
29
Healthcare Finance for the Operations Manager
45
Income Statement Ratio Analysis
52
Working Capital
59
Cash Flow Statement
65
Exercise Problems
71
Chapter 9
74
Process Maps
77
Key Questions to Promote Dramatic Changes
91
Optimizing Patient and Process Flows
95
Basic Principles of Forecasting
103
Minimizing Wait Times
110
Generate Strategic Alternatives
180
Validating ROI at Multiple Stages
195
Chapter 13
210
Supply Chain Collaboration
331
Collaborative Planning Forecasting
338
The Pharmaceutical Supply Chain
346
Key Operations Management Trends
352
Summary
359
Major Teaching Hospitals
371
Appendix B Answers to Selected Chapter
391
About the Author
425
Copyright

Other editions - View all

Common terms and phrases

About the author (2008)

JAMES R. LANGABEER II is the Vice President for Global Consulting with Eventus Logistics, a planning and forecasting solutions firm in Cambridge, Massachusetts.

Bibliographic information