Communication for Nurses: Talking with PatientsJones & Bartlett Learning, 2009年10月7日 - 204 頁 Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style. Topics include nursing, communication, and developmental theories; issues of cultural diversity and patient rights; concepts and interviewing techniques are presented for starting and developing the nurse-patient relationship; communicating with specific groups, including patients of different ages, patients with physical impairments, and patients in crisis. The Second Edition has been completely revised and updated with new, enhanced sections on emotional work in nursing, working with unmotivated patients, and communicating with colleagues. In addition, Web sites have been included throughout to provide additional learning resources. |
內容
The NursePatient Relationship | 49 |
Communicating with Specific Groups | 103 |
Communicating with Other Healthcare Providers | 159 |
Conclusion | 181 |
187 | |
193 | |
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ability acknowledge active listening allows and/or anger aphasia approaches appropriate background begin behaviors beliefs Black humor Carl Rogers Chapter chemotherapy clinical communication skills communication style concerns confidentiality conflict convey coping cues cultural decisions described develop Difficult Interactions discuss effective emotional empathy environment establish ethical example express eye contact facilitate focus goals Health Belief Model healthcare healthcare providers healthcare setting hearing loss help patients help the patient human humor identify important interview issues medications myocardial infarction nasogastric tube negotiation nonverbal nonverbal communication nurse and patient nurse–patient relationship nurse’s role nurses need nursing assessment nursing care plan nursing practice one’s pain patient’s experience patient’s needs patients feel Peplau phase physical problems professional requires respect responses share situation strategies stressful Study Resolution surgery symptoms therapeutic relationship tion tionship treatment trust Unconditional Positive Regard understand the patient’s unique values vision loss